I did receive a letter from Mr. Appel, postmarked March 22,
concerning the incident at the library he described in his April 28 letter to
the editor. I took his letter very seriously and immediately started an investigation
into the matter. That investigation has taken some time due to the absence of
key staff involved. I made a mistake by not advising Mr. Appel of this earlier,
and I sinceely apologize for it.
I thank Mr. Appel for bringing this concern to my attention.
It turns out that Mr. Appel witnessed only the end of a long series of events.
I cannot discuss the incident itself, because it would violate our customers'
However, customer service and the Internet use policy are
the main points of his letter. He is absolutely right that library staff need
to act in a professional manner, regardless of the situation, and treat
customers with respect and consideration at all times. We highly value our
customers, who are the reason for our existence, and we agree that we must
strive to remain calm and courteous in the face of conflict. I apologize for
its perceived lapse on that day.
Our Internet use policy was designed to enable the most
people to have access to the computers. It undergoes review and revision periodically.
The policy actually works very well and there have been very few problems or
complaints. The computers there are very busy, and Sunnyside customers
scheduled 18,364 sessions on the computers during 2003. This high level of use
would not have been possible without time limits. It is occasionally possible
for a customer to have additional time, depending upon the circumstances.
I have also responded to Mr. Appel privately. I wish to
assure the residents of Sunnyside, and everyone within our service area, that
we do highly value, respect and appreciate you, and I want you to know that I
will take any concern brought to me very seriously.
Thank you for your consideration.
/s/ Monica Weyhe, Director, Yakima Valley Regional Library
Fireworks display help needed
Whether you have lived here for a month or hundreds of
years, your help is needed! We have a Fourth of July fireworks display that is
put on for free for everyone to enjoy. It costs around $5,000 each year.
If everyone could donate $1 when you pay your water bill in
June, we would be over halfway there. This should be easy to do for most
anyone, but in past years the citizens have never really been asked to help. I
think that we who live, work and generally enjoy this wonderful city should step
up and make sure that this happens every year.
Won't you help our community show unity on this one thing!
/s/ Carol Stone, Sunnyside
to seafood dinner
The VFW and Lions Club will be serving a seafood dinner this
Friday, April 30, at the post home on North Avenue in Sunnyside. The cost is
$10. All proceeds are going to help fund the July 4th fireworks. I would like
to personally invite all of the citizens of our community down to our post home
for this great event.
The food will be excellent. And the cause is a very worthy
Today, we have soldiers in Afghanistan and Iraq who are
defending us from terrorists. They have the added difficult duty of trying to
rebuild these two nations, and of trying to bring peace and freedom to these
people. Every day we see on TV how difficult this job is. And it reminds us of
how difficult it was for our Revolutionary soldiers to do the same thing here
in America. In 1812 we were still fighting the British. They did not go away
quietly. Our victory came very slowly and at a great cost to us. Freedom never
has been free!
But today we have men such as Pat Tillman, who recently died
in Afghanistan, who are fighting for us. He has become a symbol of every
soldier who wears a uniform. Our military is full of soldiers just like Pat
Tillman. And all of them are serving us with the same courage and dignity as
Pat Tillman did.
Thus, we want to make this July 4th a great celebration of
our own freedom, and a show of gratitude to our veterans for their service to
So please, come down to our post home on Friday at 6 p.m.
and enjoy a great seafood meal, and in doing so, help us to raise some of the
money that we'll need to fund the fireworks for this 4th of July.
We need your support. Thank you. And God Bless America.
/s/ Greg Schlieve, Sunnyside Veterans Memorial Chairman