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Pilot program designed to help reduce energy costs

More than 13,500 Pacific Power residential customers in Washington state will soon receive special home energy reports and have the opportunity to participate in a three-year pilot program designed to help them review their electricity consumption and explore ways to reduce costs through conservation and wattsmart strategies.

The pilot program is being offered to about 10 percent of Pacific Power's customers throughout the state. These randomly selected customers will receive a customized home energy report via mail. They will initially receive monthly reports, then every other month the reports will be mailed out. Customers may choose to opt out of the program or to receive information electronically.

"This is a great opportunity to make a leap forward in how we think about energy efficiency," said Pat Egan, vice president of customer and community affairs.

He said, "Much of our future energy needs will actually come from the efficiency measures we lock in today. We will be looking to the results of this pilot project to see how we can best help our customers save energy and money going forward and how our customers can help themselves."

The home energy report pilot program will provide energy saving tips and point customers to Pacific Power's other wattsmart energy efficiency programs, based on their personal electricity use history.

These programs include cash incentives available to help all Washington state customers install efficiency measures that can lower energy use and reduce costs.

The reports will arrive separately from the customer's utility bill. Each report will compare a customer's electricity usage to that of 100 similarly sized and equipped nearby homes, usage history associated with the customer's address and tips to help achieve energy efficiency and cost savings for the customer.

Customers selected for the program also will have access to an interactive web portal where they can review additional energy efficiency tips, and develop a personal energy savings plan.

All information about home sizes and other characteristics included in the report comes from publicly available sources, such as county assessor records and U.S. census data.

The information will be held in confidence and not be shared with other customers, any other third parties or used for any purposes other than the home energy report program.

The program is authorized by the Washington Utilities and Transportation Commission.

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