PMH Medical Center hopes to make children's ER visits “Ouch-less”

PROSSER – Recognizing that the emergency room can be a scary place for children, the PMH Medical Center has developed the “Ouch-less” Pediatric ER.

“We want to provide as much of a pain-free and comforting environment as possible for our pediatric patients,” said Dr. Keith Butvilas, Director of Emergency Medicine at PMH Medical Center.

“By utilizing techniques such as dermal glue instead of stitches, topical anesthetics instead of injectable medications and oral medications instead of shots, we are trying to create an experience that is as pain-free as possible.”

The center has redesigned one of its emergency rooms into a child-friendly, interactive environment. The goal is to keep the child’s focus away from negative aspects of the ER.

“Our nurses have received additional training by a child life specialist as well as continuing education in pediatric care,” said Tina Glockner, Emergency Department Manager. “And many have become certified pediatric emergency room nurses.”

In addition, the center has purchased state of the art equipment, including a new ultrasound that will help physicians locate a vein in a child should an IV become necessary; thus minimizing the number of times a child needs to be poked with a needle.

For more information on the Ouch-Less Pediatric ER visit


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