Utility investments aim to reduce outages

Power outages are getting fewer and farther between for Pacific Power customers as targeted long term investments to strengthen the utility’s power grid are showing positive results.

That’s according to a recent update the utility provided.

Since 2007, the number of outages has dropped by 40 percent, Pacific Power officials noted. The average duration of a customer outage has dropped 28 percent, according to year end 2013 figures.

“It is great to see that our targeted projects reducing the number of outages, vastly improving our ability to isolate outages when they do occur to minimize inconvenience to our customers,” said Doug Butler, vice president of operation.

To ensure customers receive the safest, most reliable and affordable service possible, the company is focused on continuous improvement.

The utility says improvements in service were due in part to the utility’s investments in several key projects.

They range from installing more resilient lines to better managing trees and other vegetation that can interfere with electric lines. The company says it has trimmed nearly one million trees in the last two years. Vegetation-related outage events are down by 30 percent since 2007.

“We are proud of the improvements we have made,” Butler said. “Our program to improve reliability has been successful; of course weather and other unexpected events can always wreak havoc with this work, which disappoints us and our customers, but we still are working hard to make sure as few customers as possible are affected whenever a problem occurs on the power lines that serve our customers.”


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