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Lower Yakima Valley hospice agency switches out name to ‘Heartlinks’

Residents of the Yakima Valley have been using services provided by Lower Valley Hospice and Palliative Care since 1978.

The agency’s service area has been expanded, though, and now stretches to help people living in the Tri-cities and beyond.

That’s one of the reasons the organization has changed its name to Heartlinks, according to Finance Director Rebecca Valdovinos.

“Lower Valley Hospice provided people with the perception that we limited services to people in the Lower Valley,” she said.

The Heartlinks name has been used since the organization began providing pediatric palliative care.

“Last year, we began using the name to refer to our adult palliative care services, as well,” said Valdovinos.

The goal, she said, was to complete the name change for all services provided by the non-profit organization this year.

“We launched with the name change at the beginning of the year,” Valdovinos said.

“One name links all our programs,” she said.

Valdovinos said there might be some confusion with the name change, but Heartlinks is the same organization that has been serving the community since 1978.

With the expanded services, those who are in need of pain management, access to hospice care or pediatric palliative care can still count on the same people and the same quality of service, according to Valdovinos.

She said the organization is in the process of educating the community to alleviate some of the confusion that may be caused by the name change.

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