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Lisa Earle McLeod

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Three marketing tips from the two best panhandlers in Vegas

I was recently in Vegas, where a walk down the Strip is a marketing juggernaut.

Slight tweak in words can change your entire organization

A colleague and friend of mine was staying at a high-end casino hotel recently for a conference.

Carrot-and-stick motivation no longer works

How do you motivate people?

Is your job just a job?

Do you consider your work a calling? Or is it just a job?

‘Internal customers’ a flawed concept that drives mediocrity

Does your organization talk about internal customers?

Culture matters more than goals

What’s the culture of your organization?

Are errors of apathy eroding your organization?

If you’re not making mistakes you’re not trying anything new. Yet in many organizations, there’s a greater penalty for errors than for inaction.

The mental shortcut that dumbs down your mind

The human mind loves certainty.

The horrible, awful thing that is wrong with schools

Do you remember career counseling when you were in school?

Don’t be the one who waits for the safe space

We all want the safe space, the space where you won’t be rejected, where you won’t look silly, where there’s no risk and where you know that things will work.

Metrics drive mediocrity

We’ve all heard it, “You can’t manage what you can’t measure.”

Three types of people that will make you happier

Does life ever sometimes seem like one big, long to-do list?

Doing the right thing makes you money ... if you go first

CVS kicked their cigarette habit in October of 2014. They were generating $2 billion in revenue annually selling tobacco.

Arc of the universe bends toward better

Sometimes it seems like the world is falling apart.

How are you going to tell your story?

When someone asks you what you do for a living, how do you answer? And equally, or perhaps even more important, what does your face look like?

Three big mistakes that ruin good projects

Where do you start a painting project? Or any type of project?

Your happiness is within your own control

Do you remember the first time you flew on an airplane?

Are you going to be blindsided by the future?

We’ll all been there. Things are running smoothly, then whack, seemingly out of nowhere you get hit over the head.

What does your internal talk track reveal about you?

When I was in college I signed up to attend a “meeting” to learn about summer jobs that supposedly paid the big bucks.

The real reason CEO of Monster lost his job

When was the last time you looked for a job or an employee on

The table of brotherhood actually happened at a burger joint

I was sitting at an upscale burger place in Atlanta a few months back with my daughter. An African-American family sat down at the table beside us - a mom, a dad, two college-age boys and a grandmother. The tables were big pine farm style tables. We were all sitting within inches of each other.

Which complaints are worth listening to?

A teacher friend of mine recently expressed frustration that she doesn’t get the respect that she feels she deserves from parents and students.

Volunteering for your boss can change your trajectory

Most people do what their boss asks, but only a select few figure out what their boss really needs.

How to leverage intuition in your decision-making

I knew it. How many times have you found yourself saying that, after the fact?

Why beauty matters at work, and not in the way you might think

One of my clients is remodeling their offices. Employees have to walk through construction every day, and it’s having a chilling effect on morale.

‘My job is harder’ fight isn’t a battle you want to win

There’s a human tendency to feel like you’re pulling more than your fair share of the weight.

Three easy ways to leverage intuition in your decision-making

I knew it. How many times have you found yourself saying those three words, after the fact?

It’s worth learning to manage your face

A friend of mine owns a bakery and café.

Be mindful when using critique

Do you remember your most horrible teacher?

Invite the best version of your boss to the meeting

How often have you tried to figure out what your boss wants?

Quit talking about money and find your Noble Purpose

I frequently hear leaders complain that their employees just don’t care anymore.

The real driver of great innovation

Does innovation come from within, or is it driven by outside forces?

There’s a reason we wait before giving it our best

I’m willing to do it, but I’m not sure he is.

There is a reason why customer service people give terrible customer service

No ma’am, you cannot speak to my supervisor.

Words matter…choose the right ones

“Sticks and stones may break my bones, but words will never hurt me.”

There’s a reason why GM’s ‘don’t blame me’ problem happened

Science defines culture as “…the cultivation of bacteria, tissue cells, etc., in an artificial medium containing nutrients.”

The grim satisfaction of the subtle skeptic

They’re the subtle skeptics.

Giving everyone a trophy sets us up for failure at work and in life

Giving away meaningless trophies doesn’t inspire anyone to new heights of improved performance. Nor does it build self-esteem.

The big mistake people make about ‘Noble Purpose’

Do you have a “Noble Purpose?” Or do you just sell stuff?

Work-life balance is a flawed concept

Work-life balance is a flawed concept. I don’t know a single successful person who feels like they have mastered the equation.

Get more done and be happier

For many years I worked for a crazy person.

Exaggerating your stories is good for everyone…mostly

Some people are born storytellers.

Reinvent yourself when your life doesn’t turn out the way you planned

We’ve all been there, or at least many of us have.

We’re asking the wrong questions about cheating

People love to judge a cheater.

How the story about the lady and the baskets made me a better spouse

My friend who is a divorce lawyer says, “Most marriage failures are not the result of infidelity, substance abuse or in-laws.

Do you have Noble Purpose or do you only just sell stuff?

It’s the key question every leader needs to ask: do you have a “Noble Purpose?”

The myth of ‘the one thing’ and why three is much better

The human mind hates complexity.

Meaningless drivel a big waste of time

When is it OK to interrupt someone who is sharing information that you don’t need?

Why I taught my daughters how to be ambassadors in the fifth grade

Both of my daughters got a passport when they graduated from the fifth grade.

Why we trust strangers more than our friends

Humans are trusting creatures, sort of.

It’s your choice – enjoy the moments or wish them away

What’s keeping you from happiness?

Airplane experiment…role reversal gone awry

Wouldn’t it be great if your boss had to spend a week doing your job? Or your spouse had to take care of your jobs?

Tips on what to do when your friend’s father dies ...and other life crises

Janet Reno runs a great funeral.

The big mistake people make when they negotiate

We were selling our house. The buyers wanted to play hardball negotiation.

The big question that changes everything

We all have a lens.

Trying to make your children happy makes everyone miserable

If you ask people what they want for their children, most will tell you that they just want their kids to grow up to be happy.

Turn adversaries into allies without manipulation or coercion

Do you have “Ultimate Influence?”

Why happy families require 12 great relationships (or maybe 11)

I love my family.

The surprising thing about people that shouldn’t be surprising

Why are we always so surprised when people are nice?

Three ways to deal with the poison person

Is your husband’s boss ruining your marriage?

Managing the monkeys in the middle of management

Does your boss ever remind you of an ape?

Tease photo

Intentions are more fun than resolutions

Forget Perfect

This is the point when it all starts to slide. It’s that wicked time of year when good intentions hit real life.

How to get over Facebook envy

This is a story about how I ended up in a McDonald’s, in a bad part of LA eating a Happy Meal for Christmas lunch.

Two easy ways to make yourself happier at work

Everyone has bad days at work.

Five friends nobody needs

We’ve all got that friend.

Three ways to leverage the power of the pause

Forget Perfect

I confess; I crowbar things.

Lack of managerial courage ruins everything

How many times have you been in a situation, where you knew things were going to go badly, yet no one had the guts to tell the person in charge?

If you don’t pay attention you’ll miss it

It’s funny…you can observe what happens to your parents and relatives. But for some reason, you just don’t believe those circumstances will ever apply to you.

Are your greatest strengths holding you back?

I like to talk…a lot.

Nobody feels confident first time they try a backflip

Do you take risks?

You can make firing someone a lot less awful for both of you

Forget Perfect

You’re fired.

Sacrificing love of learning on the altar of memorization

There’s a great scene in the 1980’s movie When Peggy Sue Got Married. Kathleen Turner’s time travels go back to high school.

Compromise is a flawed model

What if everything we’ve been told about compromise is wrong?

There’s a reason millennials consider an iPhone a basic right

Forget Perfect

What dictates your spending?

Close the passion gap

Forget Perfect

We have a gap. A gap between what makes organizations successful and the way leaders traditionally manage business.

Redundant paperwork is ruining everything

Forget Perfect

How many forms did you have to fill out the last time you went to the doctor?

The hidden cause of the Congressional stalemate

Forget Perfect

There’s little talk about the phenomenon that may be affecting our country more than we realize.

Maximize your distraction... three criteria for wasting time on the web

Forget Perfect

I’ve issued an edict, for myself: I’m going to stop wasting time on Facebook and start wasting time on Pinterest.

Three situations that call for a red team

What if you had a team of people whose sole job was to find fault with your thinking? It’s called a red team. Used by the CIA, IBM, the Army, news organizations and other businesses, a red team is a group designed to penetrate your defenses.

Trying to be liked is the death knell for happiness and success

Do you want to be liked? Most of us do. But wanting to be liked by everyone can have a chilling effect on your happiness and success.

Bosses and teachers have so much power over our loved ones

We talk about you at dinner. Almost every night, our spouse or child gives us a recap of your day. We hear about your moods, what you said or did, sometimes, we even hear about your wardrobe and facial expressions.

The reasons we make inaccurate assessments about other people

A client of mine recently told me, “All my boss cares about is money.”


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